866.424.0575

Contact Heavy Duty Radios

Need help choosing a radio, speaker, antenna or installation accessory? Have your equipment make, model and year available when contacting us so we can provide the most accurate assistance.

Sales and Product Assistance

Call toll-free: 866-424-0575
Text us: 336-528-9198
Email: contact@heavydutyradios.com
Business hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time

When contacting us about an existing order, please include your name, order number and the product or model number.

Returns, Exchanges and Repairs

Please call us before returning any product. We will review the situation and provide the appropriate return instructions.

Before shipping your item:

Download and complete the Return Authorization Form.
Include the completed form inside the package.
Include a copy of your invoice or order confirmation when available.
Package the product and all included accessories carefully.
Keep your shipping receipt and tracking number.

Do not ship a return until you have contacted Heavy Duty Radios.